TOP THREE QUESTIONS
HOW DO I KNOW WHAT SIZE MY MATTRESS IS?
WHAT IS YOUR RETURN POLICY?
I HAVE A QUESTION ABOUT MY ORDER – WHAT DO I DO?
HOW CAN I CONTACT YOU?
WHERE ARE YOU LOCATED AND WHAT ARE YOUR STORE HOURS?
BUYING HILL HOUSE
WHAT KIND OF FABRIC DO YOU USE?
WHERE ARE YOUR SHEETS MADE?
WHAT SIZE SHEETS DO YOU OFFER?
DO YOU SHIP INTERNATIONALLY?
DO I PAY FOR SHIPPING?
HOW LONG WILL MY ORDER TAKE?
DO YOU OFFER DISCOUNTS?
CAN I TRY BEFORE I BUY?
CARE & COMPATIBILITY
HOW SHOULD I WASH MY SHEETS?
SHOULD I IRON MY SHEETS?
A flange is the “wing” on a pillow or duvet – the decorative fabric that is attached to the edge where the insert finishes.
The insert is the “fluff” of the bed. It’s what you literally “insert” into a duvet cover or pillowcase – the pillow insert and duvet insert respectively. Many inserts are made with goose-down or feathers, but we prefer hypoallergenic down alternative fibers.
Loft is the height of the insert. The higher the loft, the fluffier the pillow.
Without a baffle box design, your duvet would be very lumpy! A Baffle is a small interior wall inside a duvet that prevents the fluffy microfibers from moving around too much and keeps everything in place. The “box” refers to the box pattern that emerges when lots of baffles are sewn into a duvet insert.
Weave is what separates raw cotton (the kind you pick in a field) from the cotton products you know and love. Popular weaves include cable knit, chambray, broadcloth, canvas, chino.
Long staple refers to the length of the fibers we weave to make fabric. As a rule, long-staple fibers last longer and break/pill (get scratchy) less often – they’re higher quality all around.
Thread count measures the number of horizontal and vertical threads (warp & weft) woven into a square inch of fabric. Unfortunately, many brands artificially inflate the thread count of their sheets by using short-staple, multi-ply yarns and double or triple counting the number of threads. Because of this trend, we don’t think thread count is a fair metric to use when talking about fabric quality. But more on that HERE on our 40 Winks blog.
One of our two Hill House weaves. Percale is crisp and cool – like your favorite button-down shirt.
One of our two Hill House weaves. Sateen is soft and luxurious – with a slight sheen.