SHIPPING
- Allow 3-5 days for orders to ship. Monograms may add up to 3 days for processing.
- Ground shipping is free on domestic orders $150+
- Flat Fee including duties & taxes of $50 for International Orders (excl. Canada)
- Flat Fee including duties & taxes of $35 for Canada
More info
RETURNS
- Free domestic returns. Products in their original packaging are eligible for return within 15 days of delivery. More info
SHOE RETURNS
- Shoes that show any visible signs of wear will not be accepted for return (ex. dirt, stains, scuffs, fabric frays, and indentation on the leather).
- We ask that you take extra care when trying on our shoes for the first time. Please wear them on a soft, clean surface (a carpet or rug, etc.), and do not wear them outdoors until you know you love them.
- To qualify for a return, shoes must also include the original shoebox in like-new condition. Any shoes returned without the box or in a damaged shoe box will be rejected for return. More info.
Love this coat! It’s cozy and flattering. I look forward to wearing it this season in the Vancouver weather.
I am the happy owner of multiple nap dresses but this is my first review. I was honestly very skeptical about HH’s ability to pivot from nap dresses to technical outerwear but I should have trusted that Nell would not lead us astray. The jacket shape is flattering with higher waist line in the front that drops down lower in the back. The hood is a wonderful fairy tale style (oversized and drapey a la little red riding hood) but can be synched to stay in place in the wind. The fabric is so soft that I questioned whether it was truly water repellent until I wore it in the rain and saw beautiful water beads rolling right off. All of this plus it is reversible! I really don’t think there is a comparable or substitute in the market.