I wanted to take a moment to update you on what Hill House is doing in light of COVID-19.
Our number one priority is the health and safety of our Hill House community.
We are in constant contact with our manufacturers across the globe, and we are doing everything in our power to ensure their health and safety.
We have moved the entire New-York-based Hill House team remote. When you email us, you might be receiving a reply from Florida, Delaware, Georgia or New York. We’re using our moms and relatives as fit models for upcoming launches. We’re trying to maintain a sense of normalcy in a time where very little seems normal.
There is no Hill House without our incredible global supply chain, and we are so proud to hear how many of our business partners across the world are protecting their employees and their communities.
Finally, and I know this sounds weird and cheesy and silly but to be honest I just don’t care right now — we love you guys. We truly see our Hill House customers & followers as family. I can’t express how lucky I feel after I meet an HHH Fan on the street or over email or via DM and we just talk like we’ve known each other our whole lives. We are thinking of all of you and your families in this difficult time and hope you are staying healthy and safe.
At present, we do not expect any delays to our planned product launches in the next few months. Our most recent batch of Nap Dresses is already on it’s way to New York City from Madagascar, and we do not anticipate any disruption to your pre-orders, either. As always, we are available via email at email@example.com to answer any questions.
In light of the current crisis, we’ve decided to do two things at Hill House:
- We are donating 10% of bedding and bath sales to @godslovenyc and @roomtogroworg
- We are offering a 10% discount on all of our bedding and bath products, effective immediately
We hope that this allows our community to bring a little bit of joy to their homes in a scary time, while also giving back to those who so desperately need our help.
We love you. ❤
Sending so much love,
Founder and CEO