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Shipping policy

SHIPPING

All Hill House Home Orders are shipped from our warehouse located in New Jersey. Please allow up to five days for our warehouse to process your order before a shipping notification is sent to the email used to place the order. 

Standard Delivery (Delivered by USPS) 

  • 1-5 day estimated shipping time for East Coast
  • 5-14 day estimated shipping time for Central or West Coast

** FedEx Home Delivery is an everyday delivery service, including Saturdays and Sundays with weekend delivery to most residential locations.

FedEx Ground 

  • 1-5 day estimated shipping time for East Coast
  • 4-7 day estimated shipping time for Central or West Coast
    FedEx Two-Day Shipping
    • Orders placed before 10am EST (Monday- Friday) will ship from our warehouse on the same day. 

    • Orders placed after 10am EST will ship the following business day.

    ** UPS 2Day delivers Monday - Friday, excluding weekends and holidays.


    International Shipping (Shipping Partners: DHL or FedEx International)

    • Flat Fee Canada $50 CAD
    • Flat Fee Rest of World $50 
    • Flat Fee includes shipping + duties
    • For International Returns & Exchanges, shipping charges will apply.

    Monogram Orders:
    Monogrammed orders may take 2-4 days to be completed (this does not include shipping time)

    Pre-Orders:
    Pre-ordered items will be charged on the date the order is placed. Pre-Order wait time does not include processing and shipping time. Once the merchandise is available, your order will be processed and shipped.